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Billing Information Settings

Here, we will explain 'Payment Information Settings,' where you can manage your credit card and billing information.

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What is Payment Information Settings?

In Billing Information Settings, you can verify your existing payment methods, register or update your credit card and billing information, and review your payment history.
Billing information is managed on a project-by-project basis.
Only members with the 'Administrator' role can operate the Billing Information Settings.

To use Billing Information Settings

To perform Billing Information Settings, follow these steps to display the Billing Information Settings screen:

  1. Log in to KandaSearch as a member with the 'Administrator' role.
  2. From the project list screen, click on the name of the project for which you want to configure billing information. (To display the project list, click the KandaSearch logo in the top left corner of the screen.)
  3. In the project view, click 'Billing Information' from the left side menu.
  4. The Billing Information Settings screen will be displayed.

Payment Method Information

In the 'Payment Method Information' section of the Billing Information Settings screen, you can perform the following actions:

Confirmation of Current Payment Method

  • If a credit card is registered for payment, the brand of the credit card, the last 4 digits of the card number, and the expiration date will be displayed.
  • If payment is made via invoice, it will be displayed as 'Payment by invoice'.
  • If 'Before you can register your card, you first need to add your billing information.' is displayed, register the billing information under 'Billing Information'.
  • If 'Credit card cannot be found.' is displayed, no credit card for payment has been registered.

※ Payment can be made via credit card or invoice. Customers wishing to pay by invoice, please contact us.

Credit Card Registration

Customers wishing to pay with a credit card can register their card by following these steps.
The available credit card options are AMERICAN EXPRESS, Diners Club, DISCOVER, JCB, Mastercard, and VISA.

  1. Click on 'ADD A CREDIT CARD'. (If 'Before you can register your card, you first need to add your billing information.' is displayed, first register 'Billing Information'.)
  2. In the 'Add Credit Card' dialog box, enter the card number, expiration date (Month/Year), and CVC (the 3 or 4-digit security code on the back of the card).
  3. Click 'SAVE CARD INFORMATION'.

Change Credit Card Information

You can change the credit card holder's name and expiration date.

  1. Click on the edit (pencil) icon in the block where the credit card information is displayed.
  2. In the 'Credit Card Information Update' dialog box, make changes to the credit card holder's name or expiration date.
  3. Click 'CONFIRM'.

You cannot change the credit card number. After deleting the credit card information, register the new card information.

Deletion of Credit Card

The method to delete credit card information is as follows:

  1. Click on the delete (trash can) icon in the block where the credit card information is displayed.
  2. Click 'CONFIRM' in the 'Credit Card Confirmation' dialog box.

Deleted credit card information cannot be restored. Please register your credit card again if needed.

Billing Information

For various types of payments, pre-registration of billing information is required.
In the 'Billing Information' section of the Payment Information Settings screen, the following actions are possible.

Adding Billing Information

The method to add billing information is as follows:

  1. Click on 'ADD A BILLING INFORMATION'.
  2. In the 'Billing Information' dialog box, enter the company name, department name, contact name, email address, and address.
  3. Click 'CONFIRM'.

Change Billing Information

The method to change billing information is as follows:

  1. Click on 'CHANGE' in the billing information block.
  2. In the 'Billing Information' dialog box, make changes to the company name, department name, contact name, email address, and address.
  3. Click 'CONFIRM'.

There is no function to delete billing information.

Billing History

In the 'Billing History' section of the Payment Information Settings screen, you can review past billing records and download receipts.

  • Clicking the expand (arrow) icon on the left side of each row allows you to expand or collapse the details of that invoice.
  • Clicking the 'RECEIPT' on the right side of each row allows you to download a receipt in PDF format.
  • Clicking the numbers or arrows in the pagination section at the bottom of the screen allows you to view additional past payment history.