FAQ
Introduction
- What is KandaSearch?
- What is the origin of the name 'KandaSearch'?
- What prerequisite knowledge is required to use KandaSearch?
- Is there a user manual or tutorial available for KandaSearch?
- Can I access documents such as manuals for KandaSearch online?
- Is KandaSearch available for free?
- Can I delete my user account for KandaSearch?
- Can I upgrade a free instance to a paid plan instance?
- Does the free instance have an expiration date?
- Are there expiration dates for extensions registered in projects?
About services
- What are the features of KandaSearch?
- What are the advantages of KandaSearch compared to other search engines?
- Can internal documents stored in SharePoint or Box be searchable?
- We are currently seeking a new solution as the operational costs (indexing, performance, and health monitoring) of our current search system are high. If we were to use KandaSearch, is there a possibility to reduce operational costs?
- I want to build a search system for office files on the internal file server. Can this be achieved with KandaSearch?
- Is it possible to crawl data from MySQL within an EC site and register it as documents in KandaSearch?
- I would like to change my current plan. Is that possible?
- Can I use a newer version of Apache Solr with KandaSearch?
- Is it possible to automatically perform document registration and indexing periodically?
- Are security patches and bug fixes provided automatically to Solr instances?
- In KandaSearch, is the Apache Solr Admin UI available?
- Is the Apache Solr API available?
- Even if we migrate on-premises Apache Solr to KandaSearch, can we still leverage programs using the Apache Solr API on the frontend server?
Project and Member Management
- What is the KandaSearch project? Why does the project exist?
- Is it possible to create more than two projects? Also, what is the reason for creating more than two projects?
- Does the project name need to be unique in KandaSearch?
- Can Japanese be used in project names?
- How can I obtain the project ID?
- Can one member belong to two or more different projects?
- How can I add or remove members from a project?
- What is the difference between the roles of 'Administrator' and 'User'?
- How are member roles determined?
- We are developing a search system with an international project team. What support features does KandaSearch offer?
Profile Management
- What is a profile?
- How can I view the profile page?
- What can be done on the account settings page?
- I cannot delete my account from the account settings page. How can I delete it?
- Does a project manager need to have a KandaSearch account?
- Does the accounting personnel (the person registered in the billing information) need to have a KandaSearch account?
Instance Management
Apache Solr Basic Features
- What is full-text search? Is it different from a search engine?
- Why introduce a search engine even if you already have an RDB (Relational Database) in place?
- Can KandaSearch perform regular keyword searches and searches using AND/OR/NOT operators?
- Can KandaSearch perform fuzzy search or wildcard search?
- Can KandaSearch display 'Did you mean...' suggestions?
- Does KandaSearch have query suggestion functionality (query suggestion or autocomplete)?
- Can KandaSearch perform filtered searches based on categories, etc.?
- Is it possible to perform synonym search with KandaSearch?
- Can KandaSearch group search results?
- Is it possible for KandaSearch to search for images or videos?
- What is a collection?
- Is it possible to create two or more collections in a single search engine instance?
- Is it possible to perform searches across two collections?
- In what order are the search results returned?
- Is it possible to sort the search results by any field of choice?
- What is a facet in the context of search functionality?
- What is Highlighting in the context of search functionality?
About Schema
- What is a schema?
- Where is the managed-schema.xml file located?
- Can the managed-schema.xml file be modified to suit the application?
- I modified the managed-schema.xml file, but the changes are not reflected. Why is that?
- Do I need to reindexing if I make changes to the schema?
- What is unique key?
- Is setting a unique key mandatory?
- What types of field types are available?
- What is multiValued?
- What is indexed?
- What is stored?
- What is docValues?
- What is dynamicField?
- What is copyField?
- What is positionIncrementGap?
Technology
- Is it possible to use Apache Solr in a cloud-based(SolrCloud) setup?
- Is it possible to register and use a synonym dictionary created in-house? What format does it need to be created in?
- Is it possible to specify a target period during data backup to control the amount of data?
- Can settings included in other projects be used?
- Is it possible to use the same synonym dictionary across multiple projects?
- Is it possible to check the usage status of the resources used in KandaSearch?
- We want to process a large amount of data with KandaSearch. What options do we have?
- Is it possible to control access from users and groups according to document permissions?
Payment
- How is the usage fee for KandaSearch calculated?
- Does the usage fee for KandaSearch increase with the increase in the number of users?
- Does the usage fee for KandaSearch increase with the increase in the number of indexed documents?
- Does the usage fee for KandaSearch increase with the increase in the number of search requests?
- Will we be charged if we stop the instance?
- Will I be charged for just creating a project?
- Will I be charged for just adding a collection?
- The credit card payment has failed. What should I do?
- Is it possible to pay by bank transfer based on an invoice issued at the end of the month?
Security
Monitoring and Notification
Extensions
- What are KandaSearch extension libraries?
- Are the extension libraries available for free?
- How do I use an extension library?
- How can I learn to use each extension library?
- Can extensions be used across different versions of Apache Solr?
- Can we add our own developed Solr plugins to the extension library?
- What is the license of an extension?
- Is it okay to edit the dictionary for extensions?
Pricing
Community Plan
- What is a community plan?
- What is the difference between the free Community Plan and other paid plans?
- How many instances can be created under the Community Plan?
- Is the performance of the Community Plan lower?
- Are there any security issues?
- Are there any differences in the Apache Solr features available in the Community Plan compared to the paid Standard Plan?
- Can the Community Plan be used as a production environment?
- Can semantic search be used with the Community Plan?
- Can the backup feature be used with the Community Plan?
- What happens if I don't use the Community Instance for a long time?
- What should I do if I encounter difficulties or have questions while using the Community Plan?
Support
- What types of support are available?
- Is it possible to enter into a Service Level Agreement (SLA)?
- If I customize the settings of the web crawler or the synonym dictionary, will it still be covered by the technical support?
- Is there a forum where KandaSearch users can exchange information and help each other?
Semantic search
- What is semantic search?
- How is semantic search different from vector search?
- How is semantic search different from keyword search?
- How is semantic search different from ChatGPT?
- What are the advantages of KandaSearch's semantic search over other companies' semantic search engines?
- What are the advantages of KandaSearch's semantic search over ChatGPT?
- If I have semantic search, do I no longer need keyword search?
- What types of business applications can benefit from the features of semantic search?
- I would like to see how semantic search works. Is there a demo available?
- Can I perform semantic search while narrowing down categories?
- Can I group the search results from semantic search?
- I want to try semantic search but I'm not sure how to proceed.
- Do I need to perform preprocessing such as data cleansing on the data to be searched using semantic search?
- Can semantic search be performed not only on text but also on images, videos, and audio data?
Web page crawlers
Restrictions
- Is there a limit to the number of documents that can be searched?
- Is there a limit to the number of members that can be registered in a project?
- Is there a limit to the number of projects?
- Is there a limit to the number of collections?
- Is there a limit on the retention period for backup data?
- Is there a limit to the number of simultaneous connections to an instance?
Forum
- What is a forum?
- Is the use of the forum free of charge?
- Who can use the forum?
- How is the poster displayed when posting to the forum?
- Can posts be deleted?
- Who owns the copyright to the posts?
- Before asking a question, I'd like to see if there are similar questions in the forum. Is there a search function available?
Email to Forum Migration
- What is the "Email to Forum Migration" solution?
- I don't want to import private emails. Can I select which emails to import?
- Can I import emails from multiple members into the forum?
- Can HTML emails be imported into the forum?
- Can the forum connect to the email server?
- Are files attached to emails also imported and included in the search?
- What will the operations be like after migrating to the forum system?
- What features are available in the forum for email knowledge?